A Queue and Crowd Management Automation Platform – WAIT'N | Omni-Channel Crowd Management

WHY CHOOSE WAIT'N?

Our platform integrates many point-solutions into one, creating a staff and guest experience that is easy and efficient.


PLATFORM FEATURES

SMART WAITLIST

Add guests to your waitlist using the WAITN Staff App.


PEOPLE COUNTING

Keep a tally of each entrant with a digital tally counter. 


SMS ALERTS

Guests receive an SMS when they're added & paged.


GUEST INTERACTION

 Guests can view and update their queue / reservation.


SIMPLE, EASY TO USE STAFF APP

Your staff will thank you for such an easy, intuitive interface. It's simple, easy and quick. 

WAIT'N HAS A SIMPLE APP INTERFACE FOR BOUNCERS, DOOR PERSONS, AND HOSTS TO MANAGE THE WAITLIST AND OCCUPANCY



EVERYTHING IN ONE PLACE FOR STAFF

  • Designed for iPhone and iPad.
  • HUD shows Occupancy, Reservations, and Queues
  • Digital tally counter to track occupancy.  
  • 'Contactless' guest ID codes for social distancing.
  • Location-based customer arrival tracking. 
  • Omni-channel integrations with your apps. 


SIMPLE DASHBOARD FOR  THE CUSTOMER

Give your customers more freedom when they can monitor their spot in line!

SMS APP GUESTS LOVE

  • No app to download, no installation required.
  • Guest can view their place in line.
  • 98% accurate expected wait time prediction.
  • Customer can update their reservation remotely. 
  • Manage click-and-collect and curbside pickup. 
  • Customize guest app, and SMS messages.


WAIT'N GUEST DASHBOARD SHOWS WAIT TIMES, GROUPS AHEAD, AND VENUE INFO TO IMPROVE CUSTOMER SERVICE

GUEST DASHBOARD
(HOSPITALITY VERSION)

GUESTS LOVE OUR PLATFORM

We've simplified waiting in-line for your customers by designing a guest app that's informative and easy to use  

WHAT DID THEY DO WHILE WAITING?

Watch the video to find out

With no app for the customer to download, and no queue line for the customer to stand in, your guests are given back their precious time, making them feel welcome, special and appreciated.